JIB+ WIRELESS

TROUBLESHOOTING

EARBUDS NOT CHARGING?

ISSUE: Not seeing the LED light on Jib™+ Wireless that indicates earbuds are charging. Or, not seeing LED light on Jib™+ Wireless that indicates headphones are finished charging, despite charging for 1+ hour.

Wait momentarily after plugging the earbuds in, occasionally it takes a few seconds to begin charging. 

Check to see if any debris is inside or otherwise blocking the charging port 

Be sure to charge your earbuds on a flat surface to ensure the USB connector on the charging cord is flush and securely inserted into the charging port. 

When charging the device, we recommend using a cable, charger, or outlet with a power output that does not exceed 18-Watt (5 Volts/3.6amps). 

FAQS

WARRANTY

WHAT HAPPENS IF MY EARBUDS BREAK?

If it is a manufacturer's defect, Skullcandy has you covered with a 1 Year Limited Warranty.

Updated on: 08/10/2022