Articles on: Technical Support

JIB+ WIRELESS

TROUBLESHOOTING


**EARBUDS NOT CHARGING? **


ISSUE: Not seeing the LED light on Jib™+ Wireless that indicates earbuds are charging. Or, not seeing LED light on Jib™+ Wireless that indicates headphones are finished charging, despite charging for 1+ hour. 


Wait momentarily after plugging the earbuds in, occasionally it takes a few seconds to begin charging. 


Check to see if any debris is inside or otherwise blocking the charging port 


Be sure to charge your earbuds on a flat surface to ensure the USB connector on the charging cord is flush and securely inserted into the charging port. 


When charging the device, we recommend using a cable, charger, or outlet with a power output that does not exceed 18-Watt (5 Volts/3.6amps). 


**FAQS **


**WARRANTY **


**WHAT HAPPENS IF MY EARBUDS BREAK? **


If it is a manufacturer's defect, Skullcandy has you covered with a 1 Year Limited Warranty.























Updated on: 08/10/2022

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