> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.iocagroup.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How can I request an updated account statement at IOCA Group?

${color}[#000000](**Any active client with the IOCA Group, gets automatic account statements.**)

| If you do not receive it, please request by:
1.- Contact us through chat on [website](https://iocagroup.com/) 
2.- Tell us your name, email, and country 
3.-Tell us company name
4.-Provide us your Customer ID and IOCA’s billing company
5.-Once information is received, an email with account statement will be issued and email